The other day, I tried out Unroll.me, a clever new service that reads your inbox to let you unsubscribe from mailing lists and other unwanted e-mail flotsam with a single click.
As I was about to connect my Gmail account, my finger hovered over the “Grant access” button.
For all I knew, it could be run by unscrupulous spammers or an Anonymous troll looking for lulz. And I was about to give them unfettered access to eight years of my e-mail history and, with password resets, the ability to access any of my online accounts?
I had to dig around online to find out who’s behind it, and fortunately, Unroll.me is a totally legit NYC-based startup providing a useful service. I spoke to Perri Blake Gorman, Unroll.me’s cofounder and CMO, who assured me they’ll add all the company information as they roll out their public beta.
But since Gmail added OAuth support in March 2010, an increasing number of startups are asking for a perpetual, silent window into your inbox.
I’m concerned OAuth, while hugely convenient for both developers and users, may be paving the way for an inevitable privacy meltdown.
The Road to OAuth
For most of the last decade, alpha geeks railed against “the password anti-pattern,” the common practice for web apps to prompt for your password to a third-party, usually to scrape your e-mail address book to find friends on a social network. It was insecure and dangerous, effectively training users how to be phished.
The solution was OAuth, an open standard that lets you grant permission for one service to connect to another without ever exposing your username or password. Instead of passwords getting passed around, services are issued a token they can use to connect on your behalf.
If you’ve ever granted permission for a service to use your Twitter, Facebook, or Google account, you’ve used OAuth.
This was a radical improvement. It’s easier for users, taking a couple of clicks to authorize accounts, and passwords are never sent insecurely or stored by services who shouldn’t have them. And developers never have to worry about storing or transmitting private passwords.
But this convenience creates a new risk. It’s training people not to care.
It’s so simple and pervasive that even savvy users have no issue letting dozens of new services access their various accounts.
I’m as guilty as anyone, with 49 apps connected to my Google account, 80 to Twitter, and over 120 connected to Facebook. Others are more extreme. My friend Sam is a developer at Kickstarter, and he authorized 148 apps to use his Twitter account. Anil counted 88 apps using his Google account, with nine granted access to Gmail.
For Twitter, the consequences are unlikely to be serious since almost all activity is public. For Facebook, a mass leak of private Facebook photos could certainly be embarrassing.
But for Gmail, I’m very concerned that it opens a major security flaw that’s begging to be exploited.
The Privacy Danger
A long list of services, large and small, request indefinite access to your Gmail account.
I asked on Twitter and Google+ for people to check their Google app permissions to see who they’ve granted Gmail access to. The list includes a range of inbox organizers, backup services, email utilities, and productivity apps: TripIt, Greplin, Rapportive, Xobni, Gist, OtherInbox, Unsubscribe, Backupify, Blippy, Threadsy, Nuevasync, How’s My Email, ToutApp, ifttt, Email Game, Boomerang, Kwaga, Mozilla F1, 0boxer, Taskforce, and Cloudmagic.
Once granted, all of these services are issued a token that gives unlimited access to your complete Gmail history. And that’s where the danger lies.
You may trust Google to keep your email safe, but do you trust a three-month-old Y Combinator-funded startup created by three college kids? Or a side project from an engineer working in his 20 percent time? How about a disgruntled or curious employee of one of these third-party services?
Any of these services becomes the weakest link to access the e-mail for thousands of users. If one’s hacked or the list of tokens leaked, everyone who ever used that service risks exposing his complete Gmail archive.
The scariest thing? If the third-party service doesn’t discover the hack or chooses not to invalidate its tokens, you may never know you’re exposed.
In the past, Gmail’s issued security warnings to accounts being accessed from multiple IP addresses. I spoke to OtherInbox founder Joshua Baer, and he said that Google’s eased up on the warnings because of the prevalence of third-party services.
It’s entirely possible for someone with a stolen token to read, search, and download all your mail to their server for months, and you’d never find out unless they exposed themselves, or you were diligently auditing your “Last account activity” history.
Clearly, we’re not going to stop using awesome new utilities just because there’s a privacy risk. But there are best practices you can follow to stay safe.
- Clean up your app permissions. The best thing you could do, right now, is to log into each service you care about and revoke access to the apps you no longer use or care about, especially those that have access to Gmail. Finding the permissions pages can be tricky, but the nice folks at MyPermissions.org made a handy dashboard linking to every one.
- When in doubt, change your password. Have a feeling that someone might be reading your mail, but not sure which app is to blame? Changing your password instantly invalidates all your Google and Facebook OAuth tokens, though Twitter tokens persist after password changes.
Google could improve, as well. Their permissions page is too hard to find, even for experienced users, and it’s impossible to see which apps have accessed your account recently.
Facebook does an excellent job with this, but Google only shows you the IP address and the protocol it used to connect. Surfacing this information, as a periodic e-mail or on-site notification, would go a long way to averting a potential disaster.
The Greatest Troll of All
So, I originally published everything above over on my Wired column yesterday, but I left off something else I’ve been thinking about.
While I think a compromised database is the most likely scenario, there’s another possibility that disturbs me more.
Imagine that a brand new service pops up, offering a simple, fun service that uses your Gmail account. Maybe a neat visualization like Tout’s Year in Review, or maybe something more practical like sending all your attachments to Dropbox.
But it’s all just a giant troll, where the app’s creators are silently running targeted searches, downloading your mail, and looking for compromising photos and sensitive documents behind-the-scenes. They could collect the documents for months or years, and then release it all online in an anonymous blast. Lulz!
You’d likely never find out where the data came from, and the perpetrators would never be caught. Hell, if you’ve Gmail-authed a questionable app, this could be happening to you right now and you’d never know. Whee!